We conduct a deep-dive assessment of every aspect of your operations and compare them to how the top 1% of all med spas run things. We provide you with a score and a clear breakdown of what is dragging that score down.
We only need information from you. You do not have to do anything.
The audit scores your operation against how the top 1% of med spa performers run things in each of these areas.
Where utilization is being lost and what the ceiling actually is. Room usage, provider hours, and peak vs. off-peak gaps.
No-shows, missed calls, unbilled capacity, and lapsed clients. Every dollar leaving without a transaction recorded.
Why clients do not rebook and what a functional retention system looks like. Rebooking rate, visit frequency, lapse tracking.
Where leads enter and where they fall out before booking. Missed calls, after-hours response, DM handling, and online booking flow.
The revenue concentration risk inside your current team structure. What happens if your top provider leaves tomorrow.
What systems, processes, and documentation actually exist versus what people assume exists. The gap between perceived and real infrastructure.
Three steps. No disruption to your operation. You provide information. We do the rest.
A 30-minute conversation to understand where your operation currently stands and where the largest gaps are likely to be.
We review your operation across six dimensions. You provide data and access. We score everything against the top 1%.
You receive a full report with a score, a breakdown by category, and a prioritized 90-day action plan built from your actual numbers.
Seven deliverables. Every one built from your actual data, not templates.
See the deliverables