Terms & Conditions of Use

By using our Website, submitting a contact form, requesting a consultation, or otherwise providing your personal information to Perseus, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions of Use.

If you do not agree with any part of these Terms, you must not submit your information or continue to use our Website.

By submitting your email address through any form on our Website - including but not limited to our contact form, audit request form, or consultation booking - you expressly consent to receiving email communications from Perseus.

These communications may include:

• Consultation confirmations, reminders, and follow-ups
• Your audit results, reports, and operational recommendations
• Updates about Perseus services, tools, and industry insights relevant to med spa operations
• Marketing and promotional communications about Perseus offerings
• Responses to inquiries you have submitted directly to us

Perseus is committed to complying with applicable anti-spam legislation in all jurisdictions in which it operates.

Canadian Recipients (CASL)

Perseus complies with Canada's Anti-Spam Legislation (CASL). By submitting your contact information through our Website and indicating your consent, you provide express consent to receive commercial electronic messages from Perseus. Where a prior business relationship exists, implied consent may apply in accordance with CASL provisions.

US Recipients (CAN-SPAM)

Perseus complies with the CAN-SPAM Act for all communications directed to recipients with US-based contact information. All commercial email communications will clearly identify Perseus as the sender, include a valid postal address, and provide a clear mechanism to opt out of future communications.

When you interact with our Website - including filling out forms, requesting a consultation, or booking a call - Perseus may collect personal information including but not limited to:

• Name and business name
• Email address
• Phone number
• City and province or state
• Any other information you voluntarily provide

The reasons for collecting your information will be made clear at the point of collection. All personal information is handled in accordance with our Privacy Policy.

The information you provide may be used to:

• Respond to your inquiries and service requests
• Deliver and administer your audit, consultation, or implementation engagement
• Send transactional emails related to your booking or active engagement
• Send marketing and promotional communications (with your consent)
• Improve our Website, services, and client experience
• Comply with applicable laws and prevent fraudulent activity

Perseus will not sell, rent, or trade your personal information to any third party for their own marketing purposes.

All content on this Website - including but not limited to text, graphics, logos, images, audit frameworks, methodologies, reports, and software - is the property of Perseus and is protected by applicable Canadian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Website without the prior written permission of Perseus.

Any proprietary materials delivered as part of a Perseus engagement (including audit reports and operational recommendations) are provided for your internal business use only and may not be redistributed or published without consent.

This Website and all content, services, and materials made available through it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Perseus does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. Perseus makes no warranties regarding the accuracy, completeness, or reliability of any content on the Website.

Operational recommendations and audit findings are based on information provided by the client and are intended as advisory guidance. Results may vary based on individual business circumstances.

To the fullest extent permitted by applicable law, Perseus and its officers, directors, employees, contractors, and affiliated organizations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Website or our services.

In no event shall Perseus's total liability to you for any claim arising from these Terms or your use of the Website exceed the total amount paid by you to Perseus in the twelve (12) months preceding the claim.

Our Website may contain links to external websites and services not operated by Perseus. These links are provided for your convenience only. Perseus has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites.

We strongly encourage you to review the terms and conditions and privacy policies of any third-party site you visit. Inclusion of any link does not imply endorsement by Perseus.

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

Perseus reserves the right to update or modify these Terms and Conditions of Use at any time, in its sole discretion. Changes will be effective immediately upon posting to this page with an updated effective date.

Your continued use of this Website or submission of your information after any such changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically to stay informed.

If you have any questions about these Terms and Conditions of Use, wish to withdraw your email consent, or would like to make a request regarding your personal information, please contact us:

Perseus offers a conditional revenue guarantee on the Revenue Certainty Audit. If we complete the audit and do not identify at least $50,000 CAD in annualized revenue leakage, we will refund the full audit fee. The following eligibility conditions apply:

• Operational history: Your business must have been operating for a minimum of two (2) years at the time of the audit.
• Booking system in place: You must have an active client booking system with at least two (2) years of appointment history and accessible data.
• Minimum annual revenue: Your business must be generating a minimum of $21,000 CAD in annual gross revenue.
• Data access: You must provide Perseus with reasonable access to your operational data, including scheduling records, client history, and revenue reports, sufficient to complete a full 42-point audit.
• Full audit completion: The guarantee applies only upon full completion of the audit session. Partial audits or early terminations are not eligible.
• One claim per business: The guarantee applies to the first audit engagement only and may not be combined with any other offer or discount.

Refund requests must be submitted in writing to richie@perseus-io.com within five (5) business days of receiving your audit results. Perseus reserves the right to review the eligibility criteria before processing any refund.

This guarantee applies to the identification of revenue leakage gaps only and does not guarantee any specific business outcome or future revenue increase resulting from implementation.